Job purpose

Responsible for strategic and tactical oversight to Warehouse & Logistics functions, ensuring achievement of safety, quality, compliance, service, financial, and efficiency goals. The role involves developing strategies, business processes, departmental goals, and measuring performance in activities such as receiving, put-away, material handling, shipping, and inventory control. This position supports business growth through effective material storage, controls, capacity planning, shipping and customer satisfaction.

Duties and responsibilities

Provides leadership to Warehouse members and plays a key role in setting the strategic direction for growth and development to implement the vision, business process and strategy to drive excellence in Warehouse Operations performance

Logistics

• Manage all inbound and outbound shipments, coordinating with freight companies and internal teams for timely delivery.
• Manage on-time shipments, shipment cost, customer satisfaction, and 3PL relationship. 
• Develop processes for accurate shipping documentation and compliance with country-specific importation and exportation requirements.
• Lead initiatives to optimize logistics operations and cost.

Warehousing

• Lead, develop and mentor a team responsible for all aspects of material transactions and storage: e.g. receiving, put-away, material handling, shipping and inventory of all material types.
• Develop and implement robust inventory management strategies and oversee inventory integrity, control and compliance for raw materials, sub-assemblies, finished goods, consumables, PPE, and purchased finished goods.
• Partner with Importing to manage inventory levels, ensuring optimal stock levels are maintained.
• Lead inventory control; implement tools and systems for capturing data, auditing, analysis, and reporting.
• Own plan for every part and space planning based on long-term growth trajectory.
• Execute FIFO, oversee excess and obsolete materials

General

• Establish standards, metrics, and procedures to maximize control, efficiency and compliance with applicable regulations.
• Lead process development to ensure effective and efficient operations; develop and maintain policies and procedures (SOPs, DOPs) related to warehousing, inventory control, and logistics.
• Design and implement business solutions tailored to meet organizational needs.
• Develop and manage KPIs for accountable areas.
• Lead resolutions to the problems by conducting thorough root cause analysis and implementing corrective actions.
• Manage and inspire the team, delegate tasks, and communicate ideas effectively.
• Hire, train, and motivate personnel to adhere to procedures, quality standards, and production schedules.
• Collaborate with finance and management to meet operational budgets for headcount, depreciation, and spending.
• Benchmark and leverage lean tools like 5S and Six Sigma to eliminate waste and improve processes.
• Maintains a focus for self and team on continuous learning that will enhance skill sets and growth opportunities.
• Demonstrates a commitment to C&F Enterprises, Inc. core values. The position responsibilities outlined above are in no way to be construed as all encompassing.
• Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Skills

Operations & Performance Management:

• Oversee day-to-day warehouse operations, including receiving, inventory management, picking, and packing. 

• Develop and manage Key Performance Indicators (KPIs) to track operational performance, such as on-time delivery rates and inventory turnover. 

• Conduct root cause analysis and implement corrective actions to resolve operational issues and improve workflows. 

• Monitor logistics expenses, such as transportation and warehousing costs, to identify opportunities for cost reduction. 

Compliance & Safety:

• Ensure adherence to all relevant industry regulations, safety standards, and company policies. 

• Implement and manage safety protocols, including those for material handling systems (MHE), to ensure a safe working environment. 

Cross-Functional Collaboration:

• Work closely with other departments, such as sales, customer service, and Importing, to coordinate logistics activities. 

• Communicate regularly with leadership regarding issues impacting production and report on performance. 

Analytical Skills

• Exceptional analytical abilities to interpret data, develop strategies, and drive operational improvements.

Soft Skills

• Excellent communication, interpersonal, leadership, decision-making, and project management skills.

Competencies

• Positive Energy Level
• Customer Relationships
• Team Player
• Training Skills
• Results oriented
• Independence

Qualifications

• Bachelor's degree and 8+ years of people management experience.
• 8+ years of related experience in a warehouse/logistics environment
• Expertise in logistics, material management, warehousing solutions and process waste reduction.
• Expertise in ERP system, preferably Apprise
• Experience with international shipments preferred.
• Proven leadership and team development capabilities.
• Ability to develop business processes and drafting procedures.
• Excellent communication, organization, problem solving and decision-making skills.
• Experience in using lean process tools such as Six Sigma and 5S.
• Strong understanding of logistics principles, practices, and technologies, including Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).
• Demonstrated ability to influence desired outcomes through direct and indirect resources
• Willing and able to travel in between warehouse locations

Physical requirements

• Sitting, Standing Walking
• Lifting: Raising or lowering an object from one level to another (includes upward pulling)
• Carrying, pushing, pulling boxes and orders up to 75 lbs. 

Local candidates preferred!